Question 1

Where is the hotel located? How do I access the hotel?

Accepted Answer

Hotel Boutique Casa Treviño**** is located in Campo de Criptana (Ciudad Real), in the heart of La Mancha. Just 50 meters from the town's Main Square, 200m from the characteristic Albaicín neighborhood, and 550m from the illustrious Sierra de los Molinos de Viento (Windmill Range), our design hotel is in a unique location to enjoy La Tierra del Quijote. You can access through the main entrance located at Calle Soledad, 16 (https://maps.app.goo.gl/zf7UKukpP6NkQJyV8) or through the private guarded parking at Calle Veracruz, 22 (https://maps.app.goo.gl/3DoSFRsXMRmjXzjr9). Ours is a quiet hotel where experience and rest are paramount. It features 13 fully equipped design rooms, each with different characteristics.

Question 2

How do I get to Campo de Criptana?

Accepted Answer

Access to Campo de Criptana can be by different means: By car. The main road entrances to Campo de Criptana are: CM-3105 – Access from the Autovía de los Viñedos (CM42), CM-3166 – From Alcázar de San Juan (CR), CM-420 – Access from the Autovía de los Viñedos (CM42) linked with the Autovía de Andalucía (A4). By Train (Medium Distance): Please note that the train station is located on the outskirts of the town, however, if the traveler needs taxi service, they can hire it by calling 667694368.

Question 3

What are the Check-In and Check-Out times? Is Late Check-Out available? What are the reception hours?

Accepted Answer

Check-in: from 3:00 PM. Check-out: until 12:00 PM. Late check-out: on demand, until 2:00 PM, with a supplement of €30.00 per room, subject to availability. Attended reception hours: Sunday to Thursday: 08:00 to 16:00. Friday and Saturday: 08:00 to 22:00. For guests arriving outside these hours, the hotel offers self check-in, sending the necessary instructions in advance to access the room. Outside the attended reception hours, we have an on-call phone to attend to your needs (+34) 622 757 398 (via call or whatsapp).

Question 4

What is breakfast like? What are the hours, what options are there, and where is it served?

Accepted Answer

Breakfast is included in the room price. Our breakfasts have been prepared from a careful selection of local and seasonal products, and are served at the table in a personalized manner as part of the Casa Treviño experience. We also accommodate allergies and special diets upon prior request. Breakfast hours: Monday to Saturday: 08:00 - 09:30. Sundays: 08:00 - 10:00. The place where it will be served is in the social lounge located right in front of reception. Garden breakfast option depending on season.

Question 5

Where can I park? Does the Hotel have private parking?

Accepted Answer

It is possible to park in the hotel surroundings. However, being located in a central area, parking options are very limited, so we recommend reserving a space in our private guarded parking. If you do not choose this option, you can stop your vehicle in the loading and unloading space designated for this purpose in front of the hotel door, although you must remember this space is not intended for parking. Parking access must be requested in advance with the hotel and will be subject to availability. The parking is located on our premises, is private and guarded. We have 10 spaces, 3 of which are available for electric vehicles. Parking use incurs a daily charge of €12 per parking space. The hotel is not responsible for damage, theft or defects suffered by parked vehicles.

Question 6

Rooms and comfort

Accepted Answer

Our hotel has different types of beds (single and double). It is recommended to consult with the hotel about availability and preferences before booking for perfect adaptation to guest needs. We also have extra beds* and cots (subject to availability) which we recommend requesting before booking. *Extra beds will have a surcharge of €40/night. Babies 0-3 years: free accommodation, crib upon request and subject to availability. Children 4-11 years: extra bed €40.00 per person/night, upon request and availability. Children over 11 years: count as an adult. Our hotel has individual climate control per room (both heating and air conditioning), free Wi-Fi, refrigerator, and safe (subject to availability). The hotel is accessible for people with reduced mobility and we have an adapted room (subject to availability). We recommend consulting with the hotel before booking and specifying needs before arrival at the hotel.

Question 7

Services and experiences

Accepted Answer

Hotel Boutique Casa Treviño **** has included services such as access to common areas (garden, patio, noble areas, social lounge, and seasonal outdoor pool). The pool is available until 9:30 PM and common areas until 11:00 PM. Our Cave-Spa is available for 90-minute rental: Sunday to Thursday: €30.00. Friday, Saturday, holiday eves and holidays: €50.00. Massages or other wellness services can be contracted with additional payment. We also offer garden rental for events exclusively in June, July and August. Ask about our experience packages before coming to the hotel to guarantee a unique experience in Campo de Criptana, adding to your stay the possibility of getting to know the town and visiting a local winery with included tasting. At Hotel Boutique Casa Treviño we also host private events, special celebrations, leisure and gastronomy activities. Contact us to receive more information. Finally, if you don't know what to see in Campo de Criptana or surroundings, you can request information to plan your trip.

Question 8

Hotel policies

Accepted Answer

Smoking policy: Smoking is only permitted in designated outdoor areas, in accordance with current legislation. Children policy: Hotel Boutique Casa Treviño is an ideal hotel for romantic getaways, gastronomic or wine tourism, and experiential tourism for couples. However, we also like children and we have extra beds, cots, and even a quadruple family suite ideal for families. Pet policies: Pets are not allowed in the establishment. Cancellation policies, Reservation modification, No Show policies, Group policies, Payment policies: The payment methods accepted at our hotel will be cash, bank card and bank transfer. The stay amount may be charged partially at the time of reservation and the rest before or during check-in, according to the contracted rate. The hotel will issue invoices to customers who request them. Extra service charges policy: we remind you that breakfast is included in the rate. The Cave-Spa, late Check-out, and extra beds are not included.

Question 9

What makes Hotel Boutique Casa Treviño special?

Accepted Answer

Hotel Boutique Casa Treviño is an accommodation of only 13 rooms, designed for those seeking tranquility, personalized service, and attention to detail. Unlike traditional hotels, we offer a more intimate, careful, and close experience, ideal for romantic getaways and disconnection stays. Each service is designed so that the guest feels individually attended to, in an elegant, serene, and authentic environment in the heart of Campo de Criptana.

Casa Treviño Boutique Hotel